Terms & Conditions
Last updated: July 2026
Welcome to Sweetly Toxic. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
Website Use
By accessing this website, you agree to use it lawfully and respectfully. You must not use this website in any way that may damage, disrupt or interfere with its operation or the experience of other users.
We reserve the right to update, modify or remove any content on this website at any time without notice.
Orders & Acceptance
Once you place an order, you'll receive an order confirmation email. This confirms we've received your order but does not mean it has been accepted.
We reserve the right to cancel or refuse any order for reasons including:
- Products becoming unavailable.
- Pricing or listing errors.
- Suspected fraudulent activity.
- Incorrect customer information.
If payment has already been processed, you'll receive a full refund.
Pricing
All prices are shown in Australian Dollars (AUD) and include GST where required by Australian law.
We do our best to ensure all prices are accurate. If an error occurs, we reserve the right to correct the price or cancel the order before dispatch.
Prices may change at any time without notice.
Payment Methods
We currently accept:
- Shopify Payments (including major credit and debit cards)
- Afterpay
Payment must be successfully completed before your order is processed.
Processing Times
Most orders are processed within 7–10 business days before being shipped.
Processing times may be longer during sales, public holidays or busy periods. If unexpected delays occur, we'll let you know as soon as possible.
Shipping
Shipping timeframes begin once your order has been dispatched.
Delivery times may vary depending on your location and the shipping carrier.
For full details, please refer to our Shipping Policy.
Intellectual Property
All content on this website, including but not limited to:
- Sweetly Toxic branding
- Blossom Fox character and artwork
- Logos
- Graphics
- Images
- Product descriptions
- Website content
- Designs
is the intellectual property of Sweetly Toxic unless otherwise stated.
The Blossom Fox character is an original Sweetly Toxic creation. It may not be copied, reproduced, modified, sold or used in any form without our written permission.
You may not use any Sweetly Toxic branding or content for commercial purposes without prior written consent.
Limitation of Liability
To the maximum extent permitted by Australian law, Sweetly Toxic is not liable for any indirect, incidental or consequential loss arising from the use of this website or our products.
Nothing in these Terms & Conditions excludes or limits your rights under the Australian Consumer Law.
Promotions & Discount Codes
From time to time we may offer promotions or discount codes.
Unless otherwise stated:
- Only one discount code may be used per order.
- Discount codes cannot be exchanged for cash.
- Discount codes cannot be applied after an order has been placed.
- Promotions may be changed or withdrawn at any time.
Gift Cards
Gift cards are not currently available but may be introduced in the future.
When available, gift cards will be subject to their own Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of Australia.
Any disputes arising from the use of this website or purchases made through Sweetly Toxic will be subject to the applicable Australian laws and the jurisdiction of the appropriate Australian courts.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Email: support@sweetlytoxic.com.au
Thank you for shopping with Sweetly Toxic.