Privacy Policy
Last updated: July 2026
Sweetly Toxic is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
Privacy Act 1988 (Australia)
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
When you use our website or place an order, we may collect information including:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Order history
- IP address
- Browser and device information
- Website activity and browsing behaviour
Providing this information helps us process orders, provide customer support and improve your shopping experience.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Understand how visitors use our website.
- Improve website performance.
- Show relevant advertising.
You can disable cookies through your browser settings, although some website features may not work correctly.
Shopify
Our store is hosted on Shopify.
Shopify securely stores your order information and provides the platform that allows us to sell our products online.
For more information, please refer to Shopify's own Privacy Policy.
Payment Providers
Payments are processed securely through trusted third-party providers including:
- Shopify Payments
- Afterpay
Sweetly Toxic does not store your full credit or debit card details.
Google Analytics
We use Google Analytics to better understand how visitors use our website.
Google Analytics may collect information such as:
- Pages viewed
- Time spent on our website
- Device type
- Browser information
- General location information
This information helps us improve our website and customer experience.
Meta Pixel
We use Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising.
Meta Pixel may collect information about your activity on our website to help us:
- Measure advertising performance.
- Improve marketing campaigns.
- Show more relevant advertisements.
No sensitive payment information is shared through Meta Pixel.
Email Marketing
If you subscribe to our newsletter or choose to receive marketing emails, we may send you:
- New product releases
- Promotions
- Exclusive offers
- Store updates
You can unsubscribe at any time using the link included in every marketing email.
Customer Rights
You have the right to:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Withdraw your marketing consent.
- Request the deletion of your personal information where permitted by law.
To make a request, please contact us using the details below.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
While no website can guarantee absolute security, we use trusted service providers and industry-standard security measures to help keep your information safe.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: info@sweetlytoxic.com.au
Thank you for trusting Sweetly Toxic.